FAQ

Frequently Asked Questions

Who will work on my order?

We employ a variety of talented individuals; specifically essay writing tutors, assignment helper, and academic researchers—each having a specialization in a specific academic field or professional discipline.

Our writers, for example, hold post-graduate degrees with experiences in creative and technical writing. Our graphic designers, on the other hand, possess relevant and substantial experiencing working for creative services companies. We assign the appropriate individual based on the details of your order requirements and specifications of your instruction.

Hence, we are able to provide assignment help online, especially academic writing service, custom essay writing service, research paper writing services, article writing services, online essay help, creative writing help, thesis writing help, and dissertation help.

Who owns the paper our output ordered and purchased in this website?

Ownership of all output—whether it is an academic paper, a PowerPoint Presentation, or infographics among others—is automatically transferred to the customer upon order completion.

Remember that we are a service provider. Specifically, our academic writing service, custom essay writing service, research paper writing services, article writing services, online essay help, creative writing help, thesis writing help, and dissertation help among others involve producing some form of digital content. When you place an order, you are also purchasing the digital content or any output that comes with the service.

Do you accept orders from other countries?

We welcome customers from different parts of the globe. Note that our large and diverse team of essay writing tutors, assignment helper, and academic researchers are collectively available round the clock. With our 24/7 availability, we are able to attend to the needs of customers in countries or regions such as Asia, Australia, Middle East, South America, the United States, and the United Kingdom.

Apart from offering, affordable essay writing service, we are also known as one of the best essay writing and assignment help online service, academic writing service, custom essay writing service, research paper writing services, article writing services, online essay help, creative writing help, thesis writing help, and dissertation help providers.

Is your service confidential?

We guarantee that all information you share with us will never be disclosed to third parties. As stipulated in the Terms and Conditions, all provided information are protected and kept in privacy unless the Company is compelled to release them for purposes mandated by the law or the government.

Our staff including our essay writing tutors, assignment helper, and academic researchers follow the same confidentiality policy.

Do you offer money-back guarantees?

We have a fair 100% money-back policy for instances that include (1) a missed deadline due to internal fault; or (2) failure to complete your order due to workforce shortage. However, due to lengthy transactional processes involving refund, we strongly advise you to opt instead for a crediting system. This means that instead of refunding, your payment will be credited to your account. You can use this credit next time you decided to place an order again.

What if I am not happy with the output?

Our goal is to give you an output that meets your requirements and specifications. However, if you still are not completely satisfied with the quality of the output, you are entitled to request for revisions anytime within the period of seven (7) days after the deadline of the first draft if and only if the output received fails to follow your order details and the requirements and specifications of your instruction.

Note that revision instruction should not provide additional requirements and specification that differ from the original instruction. We strongly advise our customers to make sure to give complete, detailed, and clear instructions when placing an order.

What are your guarantees against plagiarism?

You are also entitled to request for revisions anytime within the period of seven (7) days after the deadline of the first draft granted that the output registers a substantial plagiarism level of at least 20 percent—not including in-text citations, reference lists, clichéd phrases, or required inclusion of block quotations or verbatim transposition/copy-typing.

Whom should I contact for additional information?

If you have any questions regarding your order, payment, or just about anything, feel free to contact us through our live chat, provided phone number, or email. Our customer support works round-the-clock. We can attend to customer inquiries and concerns 24/7.

Remember apart from being able to access the services of our essay writing tutors, assignment helper, and academic researchers or apart from providing assignment help online, we provide strong customer support as part of our value-added services.

How do I communicate with the individual who is working on my order?

We work hard to provide the best customer service and customer experience possible. Our essay writing tutors, assignment helper, and academic researchers work closely with our customer support team. Hence, contacting them merely requires contacting our 24/7 customer support.

How can I monitor the progress of my order?

Our system automatically updates the status of your order in your personal profile. Thus, once logged-in to our website, you can monitor the status of any of your orders online. You can also track your order any time through an Order Reference Number that will be issued to you upon placement of your order.

How will I get my output?

Our system automatically uploads your output—whether it is an academic paper, a PowerPoint presentation, or infographics—in your personal profile. Access your personal page by logging in to our website using your login details. From your personal page, you can directly download the output.

How do I create a personal page or an account?

Your personal page and website account are automatically created the first time you place an order with us. However, you can also create an account with us without needing the place an order first. Just go to the homepage and look for the sing-up page. Your login details and other details of your account are sent through your provided email address.

How can I upload files needed to complete my order?

You can upload a file directly to the order form. However, for multiple files, you can send them through email. Please contact our 24/7 customer support if you have any questions.

What are the paper format and inclusions in your Academic Writing service?

The standard paper format for the Academic Writing service is about 275-words per page in 12 pt. Times New Roman font. This means that a 1-page order would include a written content consisting of about 275-words per page in 12 pt. Times New Roman font.

Depending on the provided instruction of the customer, the title page, table of contents, a 1-age or less abstract, and reference page are free and thereby, not included in the billed page and word counts.

Unless stipulated specifically, the standard format generally applies to all academic writing service, including custom essay writing service, research paper writing services, article writing services, online essay help, creative writing help, thesis writing help, and dissertation help.

How does your Editing service works?

As mentioned in the Editing webpage, editing includes all aspects of improving and correcting grammar, writing style, and format. This thereby includes proofreading and formatting the provided paper. Note that this service follows the same page count standard of 1-page of written content of about 275-words per page in 12 pt. Times New Roman font.

Note that editing is different from custom essay writing service, research paper writing services, article writing services although it is ideal if you are seeking for any other online essay help, creative writing help, thesis writing help, dissertation help, or assignment help online.

How does the pricing scheme in your Calculation service works?

Please note that the pricing for our Calculation service is two direct mathematical questions per page. A direct mathematical question pertains to those mathematical problems with one component. Of course, a single mathematical question can feature a variety of components that in turn, requires multiple mathematical answers or solutions. In such case, a mathematical question is categorized per component/per answer or solution.

Do you produce original written or custom-made contents on your PowerPoint Presentation service?

No. Our PowerPoint Presentation service does not involve writing contents from scratch or researching data or information that will be used as contents for the PowerPoint presentation. Producing written contents or furnishing research falls under the Academic Writing service. Also, this service is not involved in producing graphical contents from ground-up because it requires a different skills set. This requirement falls under our Graphic Design service.

Remember that can also use our PowerPoint Service alongside other Academic Writing Service, specifically our custom essay writing service, research paper writing services, article writing services, online essay help, creative writing help, thesis writing help, dissertation help; as well as our Graphic Design Service, Calculation Service, and Editing Service.

How does your Graphic Design service works?

Please note that the pricing for Graphic Design service is based on quotation. An off-the-shelf and standard pricing for this service is impossible simply because no graphic design specifications and/or requirements are the same. Feel free to approach our 24/7 customer support and provide your specifications and/or instructions so that we could properly assess the scope of your graphic design order and give you the best pricing.

Note that by standard, we deliver graphic design outputs in JPG format for standalone graphical contents such as graphical artworks and infographics, or in PDF format for layouts.

In addition, remember that can also use our Graphic Design alongside other Academic Writing Service, specifically our custom essay writing service, research paper writing services, article writing services, online essay help, creative writing help, thesis writing help, and dissertation help; as well as our PowerPoint Service, Calculation Service, and Editing Service.

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